How to File a Hail Damage Insurance Claim: A Step-by-Step Walkthrough

Filing a roof claim feels intimidating, but it comes down to documentation and timing. Here's the exact sequence we walk every Roofex homeowner through, from first photo to final check.

Why this matters

A roof is the single most important system protecting everything you own, yet it's the one most homeowners never think about until water is dripping through the ceiling. The goal of this guide is simple: give you a repeatable process you can run yourself, so small problems get caught while they're still cheap to fix.

Everything below comes straight from what our crews do on real inspections every day. None of it requires special tools — just a methodical eye and a willingness to look before there's a problem.

The checklist

1. Check the shingles from the ground first

2. Look for granule loss in the gutters

3. Inspect flashing around chimneys and vents

4. Scan the attic for daylight and stains

5. Test for soft or spongy decking

6. Clear and check the gutters and downspouts

7. Photograph everything with a date stamp

8. Note any interior ceiling discoloration

9. Book a professional drone inspection

Run this list once before storm season and once after, and you'll catch the overwhelming majority of issues while they're still a repair instead of a replacement. When in doubt, book a free Roofex inspection — a specialist shows up with a drone and a tape measure, no obligation.